This Privacy Policy explains how Belles & Bouquets collects and uses personal information submitted through this website.
We collect personal information only when you choose to provide it, mainly through the Contact page enquiry form. This may include your first name, last name, email address, phone number, how you heard about us, and the details of your enquiry.
When an enquiry is submitted, the website may also include basic technical information such as the page the enquiry was sent from, your IP address, and the date and time of submission. Our hosting provider may also keep standard server logs needed to operate and secure the website.
We use the information you provide to respond to your enquiry, discuss your requirements, provide information about our services, arrange consultations, and keep ordinary business records. We do not collect payment details through this website, and we do not sell personal information.
We do not knowingly use cookies for advertising, analytics, online payments, or user accounts. The website may load fonts, images, or other technical assets from third-party services, and those providers may process limited technical information in order to deliver those assets.
We share personal information only where needed to respond to your enquiry, provide our services, operate the website or email systems, or comply with a legal obligation. We do not share your information with third parties for their own marketing.
We keep enquiry information for as long as reasonably needed to handle your request, maintain business records, and meet any legal or administrative requirements. When information is no longer needed, we take reasonable steps to delete or anonymise it.
You may ask us to access, correct, update, or delete personal information we hold about you, subject to any information we are required or permitted to keep by law.
If you have any questions about this Privacy Policy or the personal information we hold, please contact us at moira@bellesandbouquets.co.za.
We may update this Privacy Policy from time to time. Any changes will take effect when posted on this page.
